Messaging looks set to disrupt the computing landscape but not for any of the reasons you might expect. Chat’s threaded UI, where all communication and actions are placed in a clear context of who, what and why, is the killer feature that’s been around forever and yet everyone is overlooking.

By blog.intercom.com

Rise of the Chatbots

In the post-app world, visionary technology companies, such as Facebook, Microsoft, Amazon, and Apple, are making huge bets on a new user interface paradigm: automated agents in mobile messaging apps, known as chatbots.
By Medium